Working in New York’s Flatiron district has its perks around lunch time – mainly the plethora of delicious places to choose from for lunch. Given the competition, however, it must be super difficult for each sandwich shop to separate and distinguish itself. If I’m looking for a chicken wrap, there are about 50 places in a five block radius that I can go, all offering a similar product at a near identical price.
Sound familiar?!
Like the world of e-commerce, we believe the best way to separate yourself is through WOW customer service!
Today, my co-workers and I were WOW’d by great customer service at The Pump on 17th Street. After telling the cashier that it was my colleague’s first time at The Pump and that I had suggested he try it out, she ensured that the delicious and hefty wrap below – which was made for me quickly and to perfection – was free!
So, where do you think we’ll go next time we want Chicken wraps…?!
