STELLAService Story Picks From Around The Web

Not Happy With Service, Customers Are Leaving Big Banks
“New fees and poor customer service have sparked an exodus among big bank customers, many of whom switched to smaller institutions last year.” [Source: CNNMoney]

PayPal Store Checkout Arriving In Home Depot Stores
The payment provider you’ve been using for years for online transactions is making its way to offline stores. Home Depot plans to offer PayPal at all of its nearly 2,000 stores in the U.S. [Source: VentureBeat]

Overstock.com Bolsters Product Reviews With O.info
“Overstock.com Inc. has added to its stable of brands and web domains O.info, a site that highlights consumer-generated product reviews. The site also provides information on product details and shipping policies, along with links to make a purchase on Overstock.com.” [Source: Internet Retailer]