Watching out for consumers, Asa asks STELLAService about buying a Halloween costume online and how to identify the best sites when it comes to customer service.
Check out our previous post if you’re still in the market for a Halloween costume and don’t have time to get to a store…just a couple days left, so make sure you purchase from the best!
Buying a Halloween costume at the last minute can be a horrifying experience. Long lines, limited selections, and costumes bearing deodorant stains of prior shoppers are not exactly things to get excited about.
With Halloween right around the corner, don’t settle for the last few costumes at your local store. Bigger, better selections, with wallet-friendly shipping and returns policies can be found online. Awesome online features like 360 degree videos and accessory checklists help ensure you find the perfect costume for the big day.
To help procrastinators avoid the crowds and look ghastly good on Halloween, STELLAService evaluated 18 of the top “big-box” and specialty retailers online and found that features like free exchanges and 24/7 call support were a treat, while some return policies were more of a trick. Check out our findings below, and be sure to order soon so your package arrives before the big costume contest!
Click on chart to enlarge. Ranking based on whether or not the company offered overnight shipping, free shipping, 24/7 call support, and free exchanges. Other stores included in this study but not approved for last-minute Halloween shopping due to their inability to provide overnight shipping for all Halloween-related items were Target.com, Buy.com, Walmart.com, Kmart.com, and O.co.
Amazon.com bests the rest for its shipping and returns policies, but even more relevant is its super smart product recommendation engine. Below is a great example of how easy it is to add a Captain America shield, boot covers, and gloves with the standard costume to ensure you get the full package.
Amazon.com's product recommendation tool is especially handy when it comes to costume accessories. Don't leave Captain America without his shield and boots!
A Jack Sparrow costume without the dreads, pistol, and sword might as well be just….well, a sparrow. CostumeExpress.com has a “complete the look” list to make sure the Sparrow ensemble doesn’t lack its iconic earrings and weapons. As with BuyCostumes.com, there are free exchanges, and 360 degree product videos of models in costumes ensure you know exactly what you’re buying.
CostumeExpress.com has excellent product videos, free exchanges, and "complete the look" lists.
“How does my butt look in this hoop skirt?” Not to worry, since BuyCostumes.com also has a 360 degree video of most costumes. If you’re ghoulish about how your ensemble fits, they’ll even let you exchange it for free.
Never fear for your behind, BuyCostumes.com has 360 degree videos and free exchanges.
Whether you order today via standard shipping or lay down the dough for overnight delivery, there’s still time to get that perfect Halloween costume online.
